Frequently Asked Questions
How can I book my costume early:
Costumes can be booked up to three weeks in advance. A booking fee is required to hold a costume in advance, as we take that costume out of circulation in preparation for your hire. We realise you can't always plan everything weeks in advance, so we are happy to help you choose a costume at the last minute and you can hire it on the same day.
How long does it take to have a fitting and make a booking:
Give yourself at least half an hour to an hour to discuss your options, try on a costume and organise your booking. We would appreciate it If you can please arrive no later than half an hour before closing time for your costume fitting.
How Long is the hire for:
Most hires are for the weekend however if you have any special requirements please don't hesitate to ask.
What if I damage or lose a costume I hired:
We understand that accidents may happen while you're having fun, if you spill something on the costume don't panic! We'd prefer to clean the stain ourselves, just bring it in and let us know what happened. If the costume is lost or stolen, we will have to recover the cost of replacement and this may be more than the security bond you have paid.
Do you have lots of sizes:
We pride ourselves on providing great qualtity costumes for all sizes and with enough notice we are able to make small adjustments to the costumes. We often have more than one size available of our most popular costumes, so give us a call and we can help you.
Do I return the hire clean:
No, we like to do all cleaning of the costumes ourselves and this is included in your hire price, however, if you can wipe down shoes of any dirt/mud that would be appreciated. If the costume gets wet please hang it up to dry out before you return it. All bits and pieces of costumes hired must be returned including the hanger.
We do not cater for children however we work closely with our friends at Costumes NQ and would be happy to order a costume for you or you can visit them yourself using the link below.